What is the difference between the Darter Sew and Darter Pen?
The Darter Sew is the brass sewing kit that comes within the Darter Pen. It comes with 4 x gold eye No.10 needles and attaches to the free Darter key chain bolt.
The Darter Pen includes the Darter Sew but also has an outer sleeve, keychain cap, button, bobbin, cross refill pen and 4 x gold eye No.10 needles.
Last updated: June 17, 2019 04:45
Are the buttons detachable?
Yes, you can customise your Darter Pen or Sleeve by alternating between aluminium or brass buttons.
Last updated: June 17, 2019 04:46
What are the silver and gold Darter Pens made from?
The silver Darter pen is made from aluminium. The gold Darter pen is made from brass.
Last updated: June 17, 2019 04:48
What is the difference between a Darter (Silver) and a Darter (Silver/Gold)?
The Darter (Silver) has a silver pen cap, ring, sleeve and button all made from aluminium. The Darter (Silver/Gold) has a silver pen cap and sleeve made from aluminium but has a gold ring and button made from brass.
Last updated: June 17, 2019 05:04
What is the difference between a Darter (Gold) and a Darter (Gold/Silver)?
The Darter (Gold) has a gold pen cap, ring, sleeve and button all made from brass. The Darter (Gold/Silver) has a gold pen cap and sleeve made from brass but has a silver ring and button made from aluminium.
Last updated: June 17, 2019 05:05
Does everyone receive a free Key Chain Bolt?
Yes, we hit our stretch goal so everyone will receive a free keychain bolt for the Darter Sew to screw on to.
Last updated: June 18, 2019 02:38
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.